Billing and payments

Last updated 1 October 2026

How you are billed, how you pay, and what happens if an invoice runs late. Your signed proposal sets the exact numbers for your project. This page sets the rules they follow.

Prices and currency

Everything is quoted and invoiced in US dollars. Projects run from $1,000 to $10,000, and your written proposal states a fixed price before any work starts. Sales tax is added only where the law requires it, and it is always shown as its own line on the invoice.

Milestone plans

• Under $2,000: 50% to start, 50% at launch.
• Websites from $2,000: 40% to start, 30% when you approve the design, 30% at launch.
• Apps: four payments of 25%, at the start, on prototype approval, at beta, and at store launch.

You never pay the full fee upfront. Rush pace adds 30% to the total, spread across the same milestones.

How invoices work

Each invoice comes by email from support@sygaltech.com. It names Sygaltech LLC, the milestone, the amount and the due date, and it carries a secure payment link. Invoices are due within 7 days.

How you can pay

• Credit or debit card, on the hosted payment page behind the invoice link.
• Bank transfer, ACH or wire, to the account printed on the invoice.

Card security

We never ask for card details over the phone, by email, by text or in chat, and we never store card numbers. You type them yourself on our processor's encrypted, PCI DSS compliant hosted page. If anyone claiming to be Sygaltech asks you for card details, do not share them, and call us on +1 (561) 668-3621.

Your statement

Card payments appear on your statement under the Sygaltech name. If you see a charge you do not recognise, call or mail us before you contact your bank, and we will confirm within one working day whether it is ours.

Receipts

Every payment gets an emailed receipt. Ask for copies of any invoice or receipt at any time.

Late payment

A reminder goes out when an invoice reaches its due date. If it is more than 14 days overdue, work pauses, and it picks up the day the invoice is paid. The timeline moves by the length of the pause. We do not charge late fees unless your signed proposal says so.

Changes to scope

New work is priced and scheduled in writing before it is built. Once you approve it, it is added to the next milestone invoice or billed as its own line.

Refunds are covered in the refund policy, and payment disputes in chargebacks and disputes. Where your signed proposal sets different terms, the proposal wins.